Shoply AI
Case Study
Install
Demo Store
Blog
FAQ
About Us

What Information Does Shoply Use to Answer Customer Questions?

Shoply uses the following information from your store:

  • Products: Includes product title, description, images, prices, etc.
  • Order Information: Customers need to be logged in or provide their email and order ID to receive answers to order-related questions.
  • Home Page: Content from your store's home page.
  • Policies: Includes refund and shipping policies.
  • Pages and Blogs: Content from your online store's visible pages and blog posts.

Please visit our global privacy policy and the EU privacy policy pages for more details.

img
The ultimate product expert and customer assistant for your store
Install
Shoply App
©2025 by shoplyai.ai All Rights Reserved