“Waterproof hiking shoes for wide feet”
Specific need AI search, made for Shopify
Shopify AI Search that understands what shoppers mean.
Shoply turns natural questions into relevant products, useful summaries, and smarter filters—so shoppers can find the right item without knowing its exact name.
- Catalog-aware results
- No theme rebuild
A real natural-language search on a Shopify storefront
Trusted by Shopify merchants who want product discovery to feel more like expert help.
Sports BasementHyper CreativeSekelskifte
The search gap
Shoppers describe a need. Keyword search waits for a product name.
Your customers think in goals, budgets, occasions, and tradeoffs. Your search should understand those signals too.
“A thoughtful gift under $75”
Occasion + budget“Beginner skis that are easy to turn”
Experience + outcomeOne search, a clearer path
From a messy query to a confident product choice.
Shoply helps at every step between the words a shopper types and the product they are ready to consider.
01
Understand shopper intent
Turn natural questions, incomplete phrases, and everyday language into useful product discovery.
02
Rank relevant products
Surface products that fit what the shopper means, not only products that repeat the same keywords.
03
Explain the results
Give shoppers a concise AI summary that connects their request to the products shown below it.
04
Reveal useful filters
Help shoppers narrow a large result set with product attributes that make sense for the current search.
05
Recommend the next choice
Guide shoppers toward suitable products when they know the outcome they want but not the exact item name.
06
Search across languages
Make an international catalog easier to explore when shoppers search in the language that feels natural to them.
The result is more than a grid
Explain the match. Then make it easy to narrow.
A useful search result should help the shopper understand why the products fit and what to compare next.
01 · AI summary
Translate the query into useful buying guidance
Give shoppers a concise explanation of the strongest matches before they scan the catalog.
02 · Relevant results
Pair product matches with filters that matter
Help shoppers compare attributes and reduce a large catalog to a manageable choice.
From install to better discovery
Give your catalog a smarter front door in three clear steps.
Start with the Shopify content you already maintain, then tune the experience for your store.
Install on Shopify- 01
Install
Add Shoply from the Shopify App Store.
- 02
Connect your catalog
Let Shoply learn from your products, collections, attributes, and store content.
- 03
Preview and launch
Test real shopper searches, shape the design, and publish the experience to your storefront.
Shopify merchant reviews
Simple to launch. Smart enough to earn a place in the store.
Read more verified merchant feedback on the Shopify App Store.
I have loved seeing this AI help our customers find products, understand more about a product and it helps us gather more info from a customer to allow us to quote them more easily for a custom item.
Adding info to the knowledge base is great — I have told our AI to always ask a client's name and email before providing an answer. This way we can always follow up with a client if we need to provide more information.
I love where AI is taking Ecommerce — and this app is a no brainer for a quick win!
Adding info to the knowledge base is great — I have told our AI to always ask a client's name and email before providing an answer. This way we can always follow up with a client if we need to provide more information.
I love where AI is taking Ecommerce — and this app is a no brainer for a quick win!
We were extremely skeptical of AI chat solutions in general — we'd tried a few and been burned hard on the immense training needed. Not so with Shoply AI — this app is set up to read our Shopify data seamlessly, and is incredibly easy to update and maintain.
We're super pleased with the results so far, and are excited to see how else we can leverage this brilliantly-designed tool!
We're super pleased with the results so far, and are excited to see how else we can leverage this brilliantly-designed tool!
This AI bot is truly impressive and works even better than I expected. What really stands out is the developer's dedication — always quick to respond, very supportive, and open to feedback. Even small bugs or improvement suggestions get handled right away, which makes the whole experience feel professional and trustworthy.
Highly recommended for anyone looking for a reliable AI tool!
Highly recommended for anyone looking for a reliable AI tool!
Frequently asked
What Shopify merchants want to know.
Explore the complete Shoply FAQ, browse our Shopify AI guides, or compare the Shopify AI chatbot.
What is Shopify AI search?
Shopify AI search uses artificial intelligence to understand what a shopper means, connect that intent to relevant catalog items, and present helpful results even when the shopper does not use the exact words in a product title or description.
How is AI search different from keyword search?
Traditional keyword search mainly looks for matching words. AI search can interpret a natural-language request, understand product context, and surface products that fit the request even when the wording is different.
Does Shoply use my Shopify catalog?
Yes. Shoply learns from the products, collections, attributes, and store content you already maintain so its search experience stays connected to your business.
Can Shoply show filters and an AI summary?
Yes. Shoply can present an AI summary above the results and expose relevant product filters so shoppers can understand and narrow their choices.
Do I need a developer to install Shopify AI search?
No. Shoply installs through the Shopify App Store and is designed for merchants to configure without rebuilding their theme search experience from scratch.
Can shoppers continue from AI search into AI chat?
Yes. Search and chat work together, so a shopper can start with product discovery and then ask a follow-up question when they want more help deciding.
Which Shopify products are included in AI search?
Shoply indexes active products by default and skips draft or archived items. Merchants can also exclude individual products through supported Shopify fields, tags, and Shoply controls.
Can I customize how AI search looks?
Yes. You can customize the search experience to fit your brand, including product cards, buttons, imagery, filters, and the AI summary area.
Can I access Shoply AI Search through an API?
Yes. Shopify plans that include AI Search can query the same catalog-aware search experience programmatically from a backend, subject to the plan’s search allowance.
Does AI search work for multilingual Shopify stores?
Yes. Shoply can detect a shopper’s preferred language and return a localized search experience, including translated messages that merchants can review and adjust.
Ready to improve product discovery?
Help every shopper find the right product.
Understand the request, explain the matches, and keep the journey moving toward a confident purchase.